FAQ

  • What kind of glass should I use for my project?

    Some projects will require different types of glass to give a different look or to provide certain safety features. Give our customer service team a call or visit our showroom to explore our full range of glass and mirror solutions.

  • What are expected turnaround times for custom glass cut orders, and what if I have an urgent order?

    If glass is in stock at our Sydney warehouse, we aim to have custom cut glass jobs completed within 48 hours of your order.

    For tempered glass, as there is an additional process involved, we need a little more time. Please allow up to 72 hours for your order to be ready.

    If you have an urgent job please speak to our team who will do their best to assist you.

  • Do you offer delivery?

    We can deliver glass to your home, premises or site. In most cases we can only provide curb-side delivery. Please discuss your requirements carefully with our team when placing your order.

  • Do you offer a glazing service?

    We do not offer a glazing service. If you are looking for a glazier our team can pass along details of glaziers in your area.

  • What is the minimum order quantity for bulk glass orders, and what kinds of discount can be expected?

    Bulk orders are considered to be a minimum of one case of glass. Cases of glass are sold a at a special bulk rate, please discuss this with our customer service team.